• General sales conditions

Preamble

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1. Acceptance of conditions

The customer acknowledges that he has read and understood the special conditions of sale displayed on this screen during the order placement process, and agrees to be bound by them unreservedly.
The present conditions of sale govern contractual relations between Pur'Suco and its customer, and both parties agree to be bound by them unreservedly.


2. Products

The photographs illustrating the products are not within the contract scope. Should the photographs contain errors, Pur'Suco cannot accept any responsibility therefor. Most products that Pur'Suco offers its customers are available from our warehouse


3. Ordering

The automatic recording systems are deemed to be proof of the nature, content and date of the order. Pur'Suco shall confirm acceptance of the customer's order by e-mail to the address provided. The sale shall be concluded only once the order has been confirmed. Pur'Suco reserves the right to cancel any order by a customer with whom it is in dispute in respect of the payment of a previous order. The purchaser is bound by the information he provides when ordering: in the event of the recipient's delivery or contact details being incorrectly provided, the vendor cannot be held responsible for being unable to deliver the goods


4. Delivery

The carrier undertakes by contract with Pur'Suco to deliver the order to the recipient's address provided by Pur'Suco. Delivery times are the carrier's full responsibility, and in no case can Pur'Suco be held responsible for non-compliance with delivery times.
In addition, for deliveries outside mainland France, the customer undertakes to settle all product import and customs duties, valued-added tax, and any other taxes due in accordance with the laws of the country of order delivery. All orders placed with Pur'Suco are intended for the personal use of customers, and customers and delivery recipients shall not resell the products partly or fully. Pur'Suco cannot be held legally responsible for non-payment of duties or taxes by the customer.
Orders in mainland France are delivered using the tracked Colissimo service operated by La Poste (French post office). Deliveries are made during the time slot agreed with the carrier, by direct handover of the order to the planned recipient, or if the latter is absent, to another person approved by the customer. Any delays shall not entitle the purchaser to claim compensation.
Deliveries to other EU countries are made by the tracked Colissimo Europe service operated by La Poste. Deliveries outside the EU are made by the international postal services.
War, rioting, fire, industrial action, accidents and the inability to procure goods are deemed to be force majeure grounds that discharge the vendor from its obligation to deliver. The goods are always carried at the recipient's risk. Goods should always be checked on delivery. If goods are incomplete or damaged, the customer has 48 hours to notify the carrier thereof. For reasons of availability, an order may be delivered to the customer in several parts. In this case the customer pays only for one delivery. If the customer wishes the order to be delivered to two addresses, he shall place two orders and accordingly pay for two deliveries.


5. Withdrawal

You have seven days (with effect from receipt of the goods) to form an opinion. Should you wish to exchange the goods or obtain a refund, send the new item(s) undamaged in its (their) original packaging(s), with any accessories, to the following address:
Pur'Suco
2 rue Médéric
93110 Rosny sous Bois
France
Should the customer exercise his right to withdraw, Pur'Suco is bound to refund without costs the amount paid by the customer, except for return carriage costs. The refund shall be paid within 15 days.


6. Price

Prices are stated in euros. All figures in other currencies are for guidance only.
The price stated on the product fact sheets does not include carriage.
The price stated in the order confirmation is final and inclusive of all duties and taxes, and includes VAT for France and other EU countries. This price covers the price of the products and the cost of handling, packing, carriage.


7. Payment

The price billed to the customer is the price stated on the order confirmation issued by Pur'Suco. The price of the products is payable on the day the order takes effect. Payment shall be made with a debit card bearing the CB logo.
PayPal allows you to pay securely online without sharing your financial information. PayPal enables you to pay with your credit card without the seller seeing your bank account or credit card numbers. PayPal use advanced technology to help prevent fraud, and their expert staff monitors transactions 24/7, enabling you to pay safer.
The order validated by the customer shall take effect only when the relevant bank payment centres have approved it. Should said centres refuse approval, the order shall be automatically cancelled and the customer notified by e-mail. In addition, Pur'Suco reserves the right to refuse any order from any customer with whom it is in dispute.


8. Disputes

The present conditions of sale are governed by French law, and the Paris courts have sole competence in the event of a dispute.


9. Guarantee

The quality of the products cannot be questioned and the customer is solely responsible for his chosen products. Pur'Suco can in no event be held responsible for non-compliance with the regulatory and legislative provisions in force in the recipient's country, and Pur'Suco's liability is systematically limited to the value of the product subject to dispute, as at the date of sale. The customer shall have no recourse against the product's brand or producer.


10. Legal information

The customer must provide the personal details collected for the purpose of distance selling. Said details are essential for the processing and delivery of orders, and for the generation of bills and guarantees. Failure to provide the requisite details shall entail non-validation of the order. In accordance with France's data-protection law, the processing of personal details relative to customers is the object of a declaration to the Commission Nationale de l'Informatique et des Libertés (CNIL). The customer has the right (article 34 of the Law of 6 January 1978) to access, modify, rectify or delete data relative to him, and to do so he may make such a request to Pur'Suco. In addition, Pur'Suco undertakes not to pass on its customers' personal details to any third party, whether free of charge or in return for payment.